BuddyNote
Operations Software for Job Seeker and Caseload Management
Effortless
BuddyNote combines logical business processes with an intuitive design so that you’re always working for your Job Seeker. Subscriptions include CRM and Reporting access for end-to-end management of your Organisation
Efficiency
With customisable, in-built workflows and resources, everything you need to manage daily operations and Organisation-level activity is at your fingertips
Integrity
Set up your own prompts, alerts and reports to ensure your service delivery is results-driven without sacrificing compliance
Performance
Visibility over every aspect of your Performance with an advanced suite of Reports for Job Seeker milestones, staff KPI’s and Organisation metrics
Features
Performance Framework
Enjoy quick access to your metrics for Effectiveness, Efficiency and Quality. View your performance against each KPI's and arm yourself with the data needed for Quality self-assessments.
Job Seekers
Our Job Seeker module provides smooth workflows for managing case notes, appointments, work readiness, anchors, placement tracking and ongoing support. Create and send forms for a smooth digital experience.
Employers
With an in-built CRM and Lead Management system, you can track all potential job leads and capture every Employer contact.
Claims & Finance
The Claims module seamlessly integrates with the Job Seeker module to give complete visibility over the progress of every job, every outcome and every claim. The finance module includes the management of Expenses and Wage Subsidies, along with income and expense reporting.
Reporting Suite
Reports across 8 different modules provide insights for every level of the Organisation from front line workers to board members.
Customisable Everything
Set up your Dashboards, Alerts, Progress Meters, Job Loss Reasons, Internal inbox, Notices, Documentary Evidence and workflows to ensure your Organisations service delivery model is captured.
